Privacy Policy

Heritage Quilting is committed to respecting the privacy rights of visitors to its website. This Privacy Policy explains how we collect, store and use personal data about you when you browse our website, shop with us or otherwise provide us with your personal data. It provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data.

You must read this Privacy Policy carefully and we recommend that you print and retain a copy for your future reference. By accessing, browsing or otherwise using this website, you confirm that you have read, understood and agree to this Privacy Policy in its entirety. If you do not agree to this Privacy Policy in its entirety, you must not use this website.

Who we are

Heritage Quilting is a sole trading company.

We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and any other applicable privacy laws passed from time to time.

If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by the following means:

• By telephone on 01600 714617


• By e-mail at info@heritagequilting.co.uk;


• By post at White Cottage, Old Hill, Chislehurst, BR7 5LZ.

When contacting us please remember to quote your name and contact details together with any reference you may have.

Types of information collected

When you make purchases from Heritage Quilting we may collect the following personal information about you:

• Your name;


• Your billing and delivery postal addresses, phone and e-mail details;


• Where you have registered with us, your username and password;


• Where you place an order with us, your payment card details;and


• Your browsing and online shopping activities.

Use of personal information

Heritage Quilting (and third party data processors acting on our behalf) may collect, store and process your personal data:

• To make this website available to you;


• To maintain any registered account that you hold with us;


• With your agreement, to contact you about promotional offers, products and services which we think may interest you and for customer satisfaction and market research purposes;


• To provide our goods and services to you;


• To process your payment card details in order to complete any purchase that you make through this website. We do not keep your payment card details following completion of your transaction;


• For research, analysis, testing, monitoring, risk management and administration purposes; and


• For any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud prevention and related purposes).

In addition, we may collect details about visitors to our website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the details that we collect for these purposes.

Except as set out in this policy, we will not disclose, sell or rent your personal data to any third party.

We may disclose your personal data where necessary to comply with applicable law or an order of a governmental or law enforcement body.

Newsletter and marketing updates

If you have agreed that we may contact you for marketing purposes or to receive our newsletter we may send you e-mails relating to products and services we think will be of relevance and interest to you. You may opt out of such communications by sending an e-mail to info@heritagequilting.co.uk.

International transfers

We will not transfer your personal data to third party processors located in countries that are outside of the European Economic Area.

Cookies

This website uses cookies to collect information about you. Cookies are small data files which are placed on your computer or other device by the website and which collect certain personal data about you. This enables us to tailor our service offering (including the website) to provide you with products and services which are more relevant to your individual tastes. You may change your website browser settings to reject cookies, although please note that if you do so it may impair the functionality of this website. Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.